A Word From The CEO

By Mike Ziman, CEO


Ah! Spring! This is a welcome season particularly in light of an unusually difficult winter experienced by those of us in the mid-Atlantic and northeast parts of the U.S. The earth slowly smiles through the flowers rising, and gives us a familiar chuckle by returning birdsongs. We welcome our world as it once again beautifully transforms. 

Businesses often transform when influenced by external realities such as the economy, client practices, and labor market and internally with new ideas, strategies and the desire to influence our own future. Global CI is no exception.  We have been successful for over 22 years because like the surfer keeping balance we adjust to the changing fluidity that surrounds us.  To that end we are transforming into a HUBZone (Historically Underutilized Business Zone) company. The HUBZone certification is an SBA (Small Business Administration) designation.

We have moved our Fredericksburg, VA office a few miles into a Fredericksburg HUBZone designated area. We have hired many people who reside in a HUBZone. We have filed for the certification with the SBA and expect to receive our HUBZone certification by September. The Federal government has goals for each federal agency to reach for HUBZone certified companies. We are meeting with federal agencies now and helping them to understand how they can use certain government rules to access our subject matter expertise in Health IT, Business Intelligence, Big Data Analytics, Organization Outreach and Human Capital Management.

By growing our company under the SBA HUBZone requirements we are helping the community and individuals in very profound ways. One new hire, Ray, from a HUBZone joined us in December. He is being trained and supporting our IT infrastructure in Virginia and Maryland. When asked what he wanted for the holidays he said, “I got it. I have a job.” More on community impacts in future newsletters.

Through March and into April we currently have a backlog of work that should see Global CI grow by 25% so far in 2015. This is due to the exceptional employees of Global CI. Due to our technical staff, account management, technical recruitment, HR and business management departments, Global CI enjoys a high value relationship with our customers. In a January 2015 third-party customer survey, Global CI scored a 94% favorable overall rating and even more exceptional scores in Reliability, Order Accuracy (meeting the goals of the work), Business Relations, and Customer Support. There is always room for improvement and we are focusing now on that. There is an old business adage I learned long ago – “You don’t have to be sick to get better.”

I would like for all of you to grow, bloom and enjoy life and continue to do so long after Spring has passed. You have all the time in the world; don’t waste a minute of it.