Strategic & Operational Optimization
Implementing new systems/applications, optimizing your existing systems, and/or improving your business workflow processes are all essential projects in the quest to optimize an organization’s operations. Frequently, these are undertaken as separate efforts which can result in a disconnected workflow. Our Strategic and Operational Optimization service guides clients in establishing a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that will drive business performance and assist in achieving the optimal state.
Workflow Process Review:
- Document the current state workflow process
- Identify areas for improvement (findings / projects) – create a gap analysis
- Recommendations for improvement (Best Practice)
- Create workflow process for future state
- Create metrics to measure process flow improvement
- Risk mitigation strategy for maintaining status quo
Reporting and Benchmarking:
- Establish baseline measurements to ensure clear understanding of optimization efforts
- Create applicable benchmarks for all areas (Best Practice)
- Monitor and measure progress toward benchmarks
- Monitor Key Performance Indicators (KPIs) and Key Performance Drivers (KPDs)
The optimization cycle consists of a continuous process of monitoring the appropriate metrics, looking for a variance from the targets or norms, then determining an approach to address the issue. Why not leave the heavy lifting to the experts?