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Strategic & Operational Optimization
Implementing new systems/applications, optimizing your existing systems, and/or improving your business workflow processes are all essential projects in the quest to optimize an organization’s operations. Frequently, these are undertaken as separate efforts which can result in a disconnected workflow. Our Strategic and Operational Optimization service guides clients in establishing a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that will drive business performance and assist in achieving the optimal state.
Workflow Process Review:
  • Document the current state workflow process
  • Identify areas for improvement (findings / projects) – create a gap analysis
  • Recommendations for improvement (Best Practice)
  • Create workflow process for future state
  • Create metrics to measure process flow improvement
  • Risk mitigation strategy for maintaining status quo
Reporting and Benchmarking:
  • Establish baseline measurements to ensure clear understanding of optimization efforts
  • Create applicable benchmarks for all areas (Best Practice)
  • Monitor and measure progress toward benchmarks
  • Monitor Key Performance Indicators (KPIs) and Key Performance Drivers (KPDs)
The optimization cycle consists of a continuous process of monitoring the appropriate metrics, looking for a variance from the targets or norms, then determining an approach to address the issue. Why not leave the heavy lifting to the experts?